Technologies that Improve the Healthcare Industry

Woman lying in a hospital bed watching a cartoon on a Hitekon patient infotainment terminal.

Improve Patient Experiences and Clinical Efficiency

Our Patient Infotainment Terminals and Medical Rugged Tablets are specifically made for the healthcare industry, with a focus on patient experience, clinical efficiency, and customizable hardware and software.

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Person in a hospital bed using a Hitekon Patient Infotainment Terminal with a healthcare interface.

Patient Infotainment

Our patient infotainment terminals combine entertainment, communication, and education tools to keep patients engaged and informed. Designed for hospital IT integration, these systems support:

  • Patient education and discharge instructions
  • Secure messaging and communication
  • Hospital service requests and workflow automation
  • TV, music, streaming, and internet access
  • Video conferencing and telehealth

Benefits for Hospitals:

  • Improve patient satisfaction scores (HCAHPS)
  • Reduce non-clinical calls to staff
  • Streamline patient communication and engagement
  • Easy integration with electronic health record (EHR) systems, or welcome customers to your store.
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What should I know about Patient Infotainment Terminals?

Frequently Asked Questions

What are patient infotainment terminals?

Patient infotainment terminals are bedside touchscreen devices that combine entertainment, communication, and clinical tools into a single platform. These systems allow patients to access TV, internet, education, meal ordering, and real-time care information—enhancing both patient experience and hospital efficiency.

How do patient infotainment terminals improve patient satisfaction?

Patient infotainment terminals significantly improve patient satisfaction by providing personalized entertainment, easy communication with care teams, and on-demand education. Hospitals using these systems often see improved HCAHPS scores, reduced patient anxiety, and better overall engagement.

What features are included in Hitekon’s patient infotainment terminals?

Hitekon’s patient infotainment terminals are designed to deliver a complete bedside experience, including:

  • Interactive touchscreen displays
  • TV and streaming capabilities (dongle required)
  • Internet browsing
  • Video calling with family and clinicians
  • Patient education modules
  • Meal ordering systems
  • Nurse call integration
  • Real-time care updates

Can Hitekon infotainment terminals integrate with hospital systems?

Yes, Hitekon solutions are built for seamless integration with leading electronic health record (EHR) systems like Epic Systems and Cerner. This allows patients to view personalized care plans, schedules, and educational content directly from their bedside device.

Are patient infotainment terminals HIPAA compliant?

Absolutely. Hitekon’s systems are designed with HIPAA compliance at their core, ensuring patient data is protected through encryption, secure authentication, and automatic session management.

How do infotainment terminals reduce nurse workload?

By automating routine patient requests—such as education, meal ordering, and basic inquiries—infotainment terminals allow nurses to focus more on direct patient care, improving efficiency and reducing burnout.

What IT infrastructure is required to implement these systems?

Hitekon infotainment terminals integrate with existing hospital infrastructure and typically require:

  • Secure Wi-Fi or wired network connectivity
  • Integration with hospital systems (EHR, nurse call, etc.)
  • Centralized device management software

Are these devices durable and easy to clean?

Hitekon’s terminals are built with medical-grade materials, designed to withstand continuous use and frequent cleaning with hospital-grade disinfectants. Many models also include antimicrobial surfaces.

Can the system be customized for our healthcare facility?

Yes, Hitekon offers full customization options, including:

  • Branded user interfaces
  • Tailored patient education content
  • Workflow-specific integrations
  • Configurable features based on department needs

Are Hitekon infotainment terminals scalable across multiple facilities?

Hitekon solutions are designed for scalability, making them ideal for single hospitals or large healthcare networks. Systems can be deployed and managed consistently across multiple locations.

Why Choose Hitekon Patient Infotainment Terminals?

Hitekon delivers advanced patient infotainment technology that improves patient engagement, enhances clinical workflows, and drives measurable results for healthcare providers. With customizable solutions, seamless integrations, and enterprise scalability, Hitekon is a trusted partner for modern healthcare environments.

Digital display screen showing a medical professional and two colleagues on a white background

Medical Rugged Tablets

Hitekon Medical Rugged Tablets are an easy-to-use touchscreen device, specifically designed for use in the healthcare industry. When paired with your medical software of choice, these devices become a key component in managing and sharing medical information, extending your budget with quality technology that requires fewer replacements, and helping your hospital or private practice operate at peak efficiency.

  • Rugged design extends lifetime, helping extend the budget
  • Utilizes medical grade antibacterial materials for cleanliness
  • Easy hospital integration using your preferred medical software
  • Perfect for in-building use, or remotely in EMS vehicles
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What should I know about Healthcare Rugged Tablets?

Frequently Asked Questions

What is a medical rugged tablet?

A medical rugged tablet is a durable, healthcare-grade mobile device designed to withstand demanding clinical environments. Unlike consumer tablets, they are built for continuous use, frequent sanitization, and reliable performance in hospitals, clinics, and field settings.

Hitekon tablets are designed to handle drops, spills, vibration, and extreme environments. They are built for 24/7 clinical use and maintain performance in high-demand conditions.

How are rugged tablets used in healthcare settings?

Medical rugged tablets are used across multiple healthcare workflows, including:

  • Electronic health record (EHR) access
  • Bedside patient charting
  • Telehealth and virtual consultations
  • Medication administration (eMAR)
  • Clinical communication
  • Mobile diagnostics and imaging review

What makes Hitekon’s medical rugged tablets different?

Hitekon’s rugged tablets are designed for healthcare environments with:

  • Medical-grade durability
  • Antimicrobial and easy-to-clean surfaces
  • Long battery life for extended shifts
  • High-performance processing for clinical applications
  • Customizable configurations based on workflow needs

Can Hitekon rugged tablets integrate with EHR systems?

Yes, Hitekon tablets support integration with leading EHR platforms like Epic Systems and Cerner, enabling real-time access to patient data, charting, and clinical workflows.

Are medical rugged tablets HIPAA compliant?

Hitekon’s devices are designed to support HIPAA compliance by enabling secure login protocols, encrypted data transmission, and compatibility with hospital IT security frameworks.

How do rugged tablets improve clinical efficiency?

Rugged tablets allow clinicians to access and update patient data in real time, reducing paperwork, minimizing errors, and improving workflow speed. This leads to faster decision-making and more time spent on patient care.

What industries within healthcare benefit from rugged tablets?

Hitekon rugged tablets are used in:

  • Hospitals and health systems
  • Emergency medical services (EMS)
  • Long-term care facilities
  • Home healthcare
  • Military and field medicine
  • Telehealth Practices

Do rugged tablets support barcode scanning and peripherals?

Yes, many Hitekon models support:

  • Barcode scanning (for medication administration)
  • RFID/NFC capabilities
  • External medical devices
  • Docking stations and mounts

Are Hitekon rugged tablets scalable across healthcare systems?

Yes, they are designed for enterprise deployment, allowing healthcare organizations to scale usage across departments, facilities, and entire networks.

What is the battery life of Hitekon rugged tablets?

Battery life is optimized for long clinical shifts, often lasting a full workday or longer, with options for hot-swappable batteries to ensure uninterrupted use.

Why Hospitals Choose Hitekon Healthcare Technology

  • Enterprise Integration & IT-Friendly Design

    Our solutions are designed to work seamlessly with hospital IT infrastructure, ensuring smooth deployment, interoperability, and minimal disruption to clinical workflows.

  • Durability & Long-Term Value

    Rugged, medical-grade devices reduce replacement cycles and lower total cost of ownership while maintaining high performance.

  • Patient-Centered Experience

    Our intuitive bedside systems improve patient engagement, satisfaction, and comfort — helping hospitals achieve measurable outcomes.

  • Customizable & Scalable Solutions

    Whether for a single department or a full hospital rollout, Hitekon tailors healthcare technology solutions to meet your facility’s unique needs.
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Improve Nurse Workflows and Time Management

  • Integrated nurse-call support (RJ11 port and handset) enables direct, efficient communication between patients and staff.

  • RFID login and bedside data access via high-speed Ethernet (RJ45) minimizes repetitive admin work and physical fatigue by enabling bedside access to digital workflows.

  • Built-in interfaces and Android compatibility allow nurses to access patient records, update charts, and manage tasks at the bedside.

Addressing Common Healthcare IT Concerns

Integration: Compatible with existing EHR, IT networks, and hospital infrastructure.

Security: Enterprise-grade architecture ensures HIPAA compliance and data safety.

Ease of Use: Intuitive design for both patients and staff.

ROI: Improves patient satisfaction, operational efficiency, and long-term technology value.

woman in hospital bed on a video call with family on her medical terminal

Future-Ready Hospital Technology

Healthcare is evolving — and patient expectations are rising. Hitekon helps hospitals:

  • Modernize patient rooms with digital healthcare solutions

  • Strengthen IT infrastructure and connectivity

  • Deliver measurable improvements in patient experience

  • Deploy reliable, rugged medical devices built for everyday clinical use
child playing game on white medical terminal in hosptial bed

Get Started with Hitekon Healthcare Solutions

Upgrade your hospital technology and deliver better patient care today. Hitekon partners with healthcare leaders to provide:

  • Patient Infotainment Terminals
  • Rugged Tablets for clinical and mobile use
  • Integration with Hospital IT infrastructure
  • Mounting Solutions (Mobile & Stationary)
  • Custom Infotainment Software for Specialized Needs
  • Accessories for Improved Experiences
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Want more information? Contact us with your needs.

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